During my visit to my parents in Wales last week, my dad took the opportunity to “drag” me to the Apple Store in St David’s 2 to help him buy an iPad for my mum – replacing a netbook she uses solely for occasional skyping (usually on my dad’s monster laptop) and looking through pictures of her grand kids.
After I helped him get the right model, he sat down at the instore training/setup table to get started while I visited the genius’ to get the shattered glass back of my wife’s iPhone 4 replaced.
I rejoined him to listen to the spiel and I was highly impressed with the store employee’s handling of 3 new-iPad users…. right up until the “one more thing” – which was an instruction on how to “close the apps running in the background”. Although I wasn’t in enough of an argumentative mood to point this out, I did explain that it was bullshit to my dad on the way out.
I thought no more of it other than an excuse to blog about it at some point, but then at a pub with my brother talking about calendar apps, I saw him open notes, type some text, hit home and then double-tap, tap-and-hold and kill the notes app (which was the only thing in the multitasking bar). twice.
I thought perhaps this was just UK stores being months behind the US in getting the misinformation, but it seems this misinformation is still rampant at least in the northeast. (which prompted me to actually get around to documenting this experience).